Kelly A. O’Brien-Plante
Broker Services Coordinator
Kelly O’Brien-Plante is the liaison between A.I.M. Mutual Insurance Companies and The Fairway. With almost 32 years of experience at A.I.M. Mutual, she has been working closely with The Fairway since its acquisition in 2018. Kelly provides a variety of internal and external services to The Fairway’s partner-agents, including customer service, portal access and training, commission, licensing, compliance, and data management. She enjoys working with her colleagues and interacting directly with brokers.
Kelly believes in treating people with respect, kindness, and empathy, and this is the best advice she has ever received. She is also actively involved in charitable work and community service. She serves on several town committees and organizations and is a Faith Formation instructor at St. Francis of Assisi Parish. She is also VP of the Case High Scholarship Trust and is active in Kids’ Chance of Massachusetts.
Workers’ compensation is what we do. Count on fast and complete responses to workers’ comp questions when time is short. Hear from some of our Partner-Agents who have shared their experiences working with us.
What are agents saying about Fairway?
“Donna Paulding provided me with specifics and solutions to meet my agency’s needs. She answered questions and made it clear she knew my account well enough to talk about it. I am certain we can both benefit by working together on existing and future policies.”
“My agency has worked with The Fairway from day one and the experience is consistently excellent. Friendly, knowledgeable, and responsive are only a few words I’d use to describe their team! They work hard to ensure that our mutual clients all receive the same level of superior service.”
“We have been working with The Fairway Agency for years. They are committed to outstanding service and have been an excellent partner for our agency.”
“I want to take the time to praise/brag on one of your Fairway Agency employees, Patty Carlo. I have worked with her before and the service was always great, but she went over and beyond for us recently. Her quick replies, patience and work were exceptional.”
“I love working with The Fairway Agency as their service is great, their knowledge of workers’ compensation is wonderful, and everyone is so helpful. The quote turnaround time is fabulous!”
“I love working with The Fairway Agency! They make it so easy to submit applications for quotes. They are fast, efficient and friendly. Ease of doing business is essential for us and for our insureds.”
