The Fairway Agency | The Fairway Approach : Solutions | Service | Security

Patty Carlo

Senior Account Executive

Patty has been part of the A.I.M. Mutual family for more than 25 years. Before joining the Fairway Agency in 2021, she spent the previous eight years working as the Customer Service/Underwriting Assistant Supervisor. Now, in the role of Senior Account Executive, she services new and existing business accounts, coordinating along with agents and various carriers.  

She loves the comradery and support between coworkers in the Easton office, and particularly enjoys the interaction with agents in the collective pursuit of providing a positive experience for clients. In her work, she tries to hold to the notion that she should only give advice when it’s asked for and to always consider the other person’s point of view.  

Outside of work, she helps to organize donations for the Worcester Public Schools Coats for Kids Program to try to ensure that every kid who would go without receives warm clothes throughout the winter.  

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